Pacific Hotels Management
Employment Opportunities

List of Open Hotel Employment Opportunities

For more information on any hotel job position please click the email link on each listing.
For general hotel job position inquiries email: stjohnson@pahotel.com

To view hotel job postings for a specific hotel, select from the following and click "GO".


Posted on:
Hotel Location
Job Title
Description
May 20, 2013
SHERATON PALO ALTO
Kitchen/Bistro Attendant
This position is responsible for maintaining the cleanliness of the associate cafeteria as well as handling and maintaining appropriate food levels for associates. Must be able to work efficiently within a fast paced enviornment and have the ability to lift a minumum of 50 lbs and push/pull up t 150 lbs. This position will also share in the kitchen diswasher responsibilities.
May 20, 2013
SHERATON PALO ALTO
Bartender
Prepare beverages and/or serve food for the customer in a prompt and courteous manner while maintaining a high level of quality and consistency. The Bartender position should be familiar with the latest in mixology, bar equipment, and sanitation standards, with a focus on maintaining an attractive bar.
May 20, 2013
SHERATON PALO ALTO
Restaurant Supervisor
2-3 years of previous F&B experience preferred. Must have a flexible schedule including weekends and holidays. Excellent written and verbal communication skills, including computer knowledge. Must be able to relate to both guests and co-workers and have the ability to handle guest concerns with ease. Responsible for supervising restaurant and bar areas and ability to delegate responsibilities accordingly.
May 20, 2013
SHERATON PALO ALTO
Front Office Agent
The Front Desk Agent is responsible for assisting guest with check in and check out of guests as well as assisting with various guest requests. Candidates must have previous customer service experience/background and excellent verbal/written communication skills. GEAC/GALAXY computer knowledge preferred. Must have a flexible schedule and the ability to work evenings, weekends and holidays as necessary.
May 20, 2013
SHERATON PALO ALTO
House Attendant
The Housekeeping Houseperson is responsible for maintaining the cleanliness of the hotel. Clean and service the assigned public areas according to established quality standards and procedure (I.E. public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors; Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.) Report to supervisor needed repairs or unsafe conditions. Maintains linen rooms with adequate stock of all supplies. Transports all clean and dirty linen to the appropriate areas. Shampoos carpet, clean hallways, and sweeps stairwells as needed. Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff. Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
May 20, 2013
SHERATON PALO ALTO
Night Auditor
This challenging position has overall responsibility for balancing all hotel income and expenses for 24-hour hotel operating period. Key responsibilities include: Balance and audit for accuracy room revenue, food and beverage revenue, cashier's reports, and guest and house accounts and telephone revenue; assisting the preparation of all reports relevant to daily revenues. Transmit credit card batches. Complete and transmit daily management and accounting reports and supporting documents. Act as hotel system liaison during night hours. This position assists in maintaining all aspects of the front office areas and serves as a support to the Front Office Management team. Provide timely and professional check-in/check-out services in accordance with established scripting and standards.
May 20, 2013
SHERATON PALO ALTO
Banquet Server
Provide prompt and courteous service to guests during banquet/catering functions. Serve menu items to guests in a prompt and courteous manner and according to the banquet event order; time the service of courses to correspond with the dining pace of the guests. Perform pre- and post-shift side work, set-up, condiments, etc. Clear tables after service. Remove trays of dirty dishes, silverware and glassware to kitchen for cleaning. Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction; notify supervisor of guest complaints or unusual situations. Properly store all reusable goods. Perform other duties as assigned, which may include assisting with set up and break down of function space, and plating of meals. Perform other duties as assigned.
May 20, 2013
SHERATON PALO ALTO
Busperson
The Food Server Assistant is responsible primarily for assisting the Food Server in serving the guest and providing fast and courteous service of food and beverage to guests by clearing and setting tables and performing miscellaneous tasks. This is a fast paced position with continual customer contact. Clear, clean, and set tables according to established service standards. Clean and/or wipe down tables, chairs, walls, windows, mirror and floors of restaurant. Separate dirty china, glassware and silver and deliver to kitchen for cleaning. Perform set-up and closing side work assignments such as make coffee, fold napkins, etc. Stock service station or pantry with napkins, placemats, condiments, etc. May be required to transport linens to and from laundry. May routinely fill water glasses, serve non-alcoholic beverages, and assist servers by delivering items to guest tables. Perform other duties as assigned including but not limited to room service duties.

•The ability to deal with internal & external guests with a high level of professionalism, tact and diplomacy.
•Must be guest service focused and understand expectations of hospitality and restaurant demands.
•Must be able to work flexible schedule, weekends and holidays.
•Successful candidates will have excellent presentation, interpersonal and communication skills.
•Must be a team player and exude friendly demeanor/personality.
•Reading and writing abilities are utilized often to answer guest’s questions regarding the menu.
May 20, 2013
SHERATON PALO ALTO
Maintenance Coordinator
The Maintenance Coordinator will assist the Chief Engineer and other Engineering/Maintenance staff with various tasks as assigned. Will be responsible for processing, assigning and maintaining work orders for the department. This position will also be the primary liaison between the various departments and Engineering and will be responsible for communicating the needs of the departments to the Engineering team.

Must be flexible with schedule, including weekends and holidays. Ability to handle multiple tasks at the same time. Must be able to type and be familiar with basic computer operations (i.e. Word, Excel, PowerPoint). Responsible for keeping parts and materials inventory. Must be able to lift up to 50lbs and push/ pull up to 150 lbs. Must be a team player and guest service oriented. Must be fluent in English and have good verbal/written communication skills. Must have a Valid CA Driver License with a good driving record.
April 3, 2013
SHERATON PALO ALTO
Cocktail Server
Cocktail servers are responsible for submitting and presenting guest beverage selections. Provide fast and courteous beverage service to guests and ensure quality presentation per established standards. May also provide service of food from the restaurant and/or assist the Bartender with set-up and maintenance of appetizers or “happy hour” items. Servers engage in casual conversation with guests and must maintain area cleanliness.

•Candidate must have minimum 1 year previous serving experience.
•Excellent customer skills and cash handling experience required.
•Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor. Must have good communication skills as well as the ability to lift, pull and push moderate weight.
•Candidate must be comfortable with guest interaction and provide great guest service.
•The ability to deal with internal & external guests with a high level of professionalism, tact and diplomacy.
•Must be guest service focused and understand expectations of hospitality and restaurant demands.
•Alcohol awareness certification and/or food service permit or valid health/food handler cards as required by local or state government agency.
•Should have basic mixology and bar equipment knowledge to service guest.
•Must be able to work flexible schedule, weekends and holidays.
•Successful candidates will have excellent presentation, interpersonal and communication skills.
•Must be a team player and exude friendly demeanor/personality.
April 3, 2013
SHERATON PALO ALTO
Room Attendant
Clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction and maintain standards of cleanliness and sanitation and provide turndown duties as necessary. Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. Provide turndown service according to established brand or hotel standards and procedures such as turning down linens, closing drapes, refresh amenities, etc. This position will require the ability to lift, pull and push a moderate weight. Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures. Report to supervisor needed repairs or unsafe conditions. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping. Report, turn in, and/or log all lost and found items according to established procedures.