Pacific Hotels Management
Employment Opportunities

List of Open Hotel Employment Opportunities


For more information on any hotel job position please click the email link on each listing.
For general hotel job position inquiries email: stjohnson@pahotel.com

To view hotel job postings for a specific hotel, select from the following and click "GO".


Posted on:
Hotel Location
Job Title
Description

August 27, 2015
SHERATON PALO ALTO
PAYABLE/GENERAL CASHIER POSITION (1) FULL


clerk is responsible for processing the payments and hotel bills after verifying the accuracy or approval all the documents. Also, the General Cashier is responsible for counting and preparing the daily deposits. Preparing over/short reports. Also, in charge and posting or distribution food and beverage staff tips. Auditing banks. Providing change to cashiers. The position requires basic knowledge in accounting operations, mathematical skills, written and verbal English language communications skill and ability to respond the guest and associate concerns in a professional manner. Knowledge and computerized system and experience in Excel is required

August 27, 2015
SHERATON PALO ALTO
LEAD RESTAURANT SUPERVISOR (FULL-TIME)
Assist the F&B/Outlet Manager in the day-to-day operations of the Food & Beverage Department (i.e. Restaurant, Room Service, Bar) on a daily basis. Ensure compliance with standards of service and operating procedures. Adhere to federal, state and local regulations concerning health safety or other compliance requirements. Supervises a number of service employees such as servers and buspersons. The Restaurant Supervisor will assist the F&B/Outlet Manager with the overall responsibilities of customer service, some administrative, operational and other responsibilities as assigned or required. Oversee performance of all Food & Beverage associates and informs Manager of corrective action as needed. Maintain procedures to (1) ensure the security and proper storage of inventory, and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and control costs. Ensure that all Food & Beverage facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes. Promote teamwork and quality service through daily communication and coordination with other departments. Develop a working knowledge of each Food & Beverage position to assist in overall operations efficiency (i.e. Micros, cash handling, side duties, etc.) Perform other duties as assigned

August 27, 2015
SHERATON PALO ALTO
RESTAURANT SERVICE SERVER (FULL TIME)
Restaurant servers are responsible for submitting guest menu selections and presenting these food and beverage preferences. The right person will gain menu knowledge and give recommendations from our compilation of cuisine and drink offerings. Provide fast and courteous service of food and beverages to guests and ensure quality of food and beverage presentation per established standards. Servers engage in casual conversation and create the restaurant experience by their style and service attributes. Other duties include general restaurant preparation and maintaining a sanitary environment. Greet all guests and take beverage and food orders in a prompt and professional manner. Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary. Perform side-work, and any other opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shift. May receive guest payments and process transactions as outlined in the cash and charge procedures as needed and assist with other duties as assigned

August 27, 2015
SHERATON PALO ALTO
RESTAURANT SERVER (FULL TIME )
Restaurant servers are responsible for submitting guest menu selections and presenting these food and beverage preferences. The right person will gain menu knowledge and give recommendations from our compilation of cuisine and drink offerings. Provide fast and courteous service of food and beverages to guests and ensure quality of food and beverage presentation per established standards. Servers engage in casual conversation and create the restaurant experience by their style and service attributes. Other duties include general restaurant preparation and maintaining a sanitary environment. Greet all guests and take beverage and food orders in a prompt and professional manner. Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary. Perform side-work, and any other opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shift. May receive guest payments and process transactions as outlined in the cash and charge procedures as needed and assist with other duties as assigned

August 27, 2015
SHERATON PALO ALTO
RESTAURANT HOST/ESS (PART-TIME)
Must be flexible with the schedule including weekends and holidays. Person will greet and assist both guest and associates. Must have excellent customer service skills, must be friendly and outgoing and have good problem solving skills and the ability to multitask. Previous cashiering / hostess experience preferred. must have good communication skills and able to work efficiently under a fast paced environment and have a team player attitude.

August 27, 2015
SHERATON PALO ALTO
NIGHT AUDITOR SUPERVISOR (FULL-TIME)
Previous supervision background necessary, must be poised and professional at all times, excellent verbal and written skills necessary, ability to multi-task, able to give direction to others and offer solutions, must be a team player, 1-2 years of hotel experience preferred. Must be able to effectively communicate with all levels of management. Computer skills required for this position. Must have a customer service background, ability to work in a fast paced environment, have excellent communication skills, willingness to learn new skills and GEAC/GALAXY computer knowledge preferred. Must be able to stand for prolonged periods and the ability to multi-task and have a team player attitude

August 27, 2015
SHERATON PALO ALTO
HOUSE-ATTENDANT (FULL-TIME)
The Housekeeping House Attendant is responsible for maintaining the cleanliness of the hotel. Clean and service the assigned public areas according to established quality standards and procedure (I.E. public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors; Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.) Report to supervisor needed repairs or unsafe conditions. Maintains linen rooms with adequate stock of all supplies. Transports all clean and dirty linen to the appropriate areas. Shampoos carpet, clean hallways, and sweeps stairwells as needed. Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff. Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner

August 27, 2015
SHERATON PALO ALTO
HOUSEKEEPING-ROOM ATTENDANT(FULL-TIME)
Clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction and maintain standards of cleanliness and sanitation and provide turndown duties as necessary. Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. Provide turndown service according to established brand or hotel standards and procedures such as turning down linens, closing drapes, refresh amenities, etc. This position will require the ability to lift, pull and push a moderate weight

August 27, 2015
SHERATON PALO ALTO
GUEST AGENT SUPERVISOR (FULL-TIME)
Must be flexible with schedule including weekends and holidays. Responsibilities include but are not limited to checking in & out of guests, handle guest requests, concierge, supervise daily front desk operations and assist both guests and employees. Must have strong background with Microsoft Office and knowledge of Galaxy preferred. Person must possess strong communication skills and have the ability to deal with internal & external guests. Must have strong conflict resolution skills. Excellent organizational skills, able to multi-task, have outstanding attitude, professionalism and attention to detail

August 27, 2015
SHERATON PALO ALTO
FRONT OFFICE AGENT (FULL-TIME)
The Front Desk Agent’s primary responsibilities are to promote and ensure guest satisfaction and deliver prompt, courteous service. This position assists in maintaining all aspects of the Front Office areas and serves as a support to the Front Office Management team (and Bell Staff and Night Audit Staff). Provide timely and professional check-in/check-out services in accordance with established scripting and standards. Promote hotel services, facilities and outlets; provide guests with information such as local attractions and directions to increase guest satisfaction. Position will be required to work varied schedule that may include evenings, nights and weekends

August 27, 2015
SHERATON PALO ALTO
ASSISTANT HOUSEKEEPING MANAGER (FULL-TIME)
This challenging position has overall responsibility for supervising and inspecting the work or assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests. Assist the Housekeeping Manager in managing the day-to-day activities of the housekeeping department, plan, schedule, and organize work to ensure proper coverage. Assist with scheduling and room assignments to ensure proper coverage. Ensure all staff are properly trained and have the tools and equipment needed to effectively carry out their respective job duties. Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair. Control expenses and minimize waste within all areas of housekeeping. Complete all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books etc. May perform all housekeeping duties necessary including making beds and vacuuming and cleaning guest rooms to ensure guest satisfaction. May regularly assist with deep cleaning projects. This position will be responsible for the on-going management of the housekeeping staff in their daily activities and achieving the overall performance standards of the property in the areas of cleanliness, sanitation and associate satisfaction. Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Front Office, Maintenance, and Food and Beverage