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 Sheraton, Westin, Marriott Residence Inn
Courtyard by Marriott, Four Points Sheraton
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 Sheraton, Westin, Marriott Residence Inn
 Company Vision  

Pacific Hotel Management Company Vision

Key Ingredients To Our Culture
Our people - We will hire the right person for each job
Our performance - We will train, recognize and reward our people so that they have the knowledge, skill and desire to perform exceptionally well all the time.
Our properties - We will keep our hotels attractive and in good condition.
Our Values
Integrity - Be honest and fair. Everything we do can be shown on the evening news.
Respect for the individual, both guests and co-workers.
Be pro-active - anticipate and solve problems before they become big.
Our Pledge
We will measure our success by guest satisfaction.
Our Goal
To operate high quality hotels that are a source of pride and profit.


Pacific Hotel Management, LLC provides extensive training to its managers and associates. In addition to training provided by hotel franchisers, PHM sponsors service training, English as a Second Language and Spanish for English Speakers, human resource training and customizable training programs for supervisors and managers.

Pacific Hotel Management, LLC (PHM) manages all of the hotels owned by affiliates of Clement Chen & Associates, combining a focused corporate administrative staff with a "hands on" management philosophy to operate profitable, well-maintained hotels. PHM’s professional management team has exceptional depth of experience in operating and marketing hotels from mid-market brands such as Courtyard by Marriott and Holiday Inn, to extended-stay brands such as Residence Inn by Marriott and Homewood Suites by Hilton, to upscale brands such as Westin and Sheraton.  


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PACIFIC HOTEL MANAGEMENT, LLC.

 
The Westin Palo Alto
Sheraton Palo Alto Hotel
Sheraton Pasadena Hotel
Four Points by Sheraton Emeryville
InterContinental The Clement Monterey

HOTEL DEVELOPMENT

400 S. El Camino Real, Suite 200
San Mateo, CA 94402
TEL 650.347.8260
FAX 650.347.8261
EMAIL: INFO@PHMHOTELS.COM

 Holiday Inn Laguna Hills
Residence Inn by Marriott, Milpitas
Courtyard by Marriott Richmond/Berkeley
Homewood Suites by Hilton, Newark/Fremont

HOTEL MANAGEMENT

© 2008 Pacific Hotel Management